Frequently Asked Questions

What is piano tuning?

Piano tuning is the process of finely adjusting the tension of each of the [approximately] 230 strings in a piano (yes, 230 strings - not 88! Most of the notes of a piano are sounded with three strings all tuned to the exact same pitch). How the goal of “in tune” is assessed is both mathematical and aesthetic, and also somewhat dependent on the particular instrument in question, but the desired result is to make your piano sound as beautiful as it can sound, keep it like that for as long as possible, and allow it to harmoniously interact with other instruments.

Piano tuning is distinct from other types of adjustments/improvements that can be done for a piano. Tuning is only the process of bringing each string to the proper pitch.

How often should I have my piano tuned?

Here is the general answer: Piano technicians will recommend that you tune your piano at least once a year. Twice a year is even better. The more consistently that a piano is tuned, the more stability is “built into the piano” - in other words, the longer it will hold relatively close to proper pitch after each tuning.

Seasonal changes or other fluctuations in temperature/humidity, the frequency and intensity of play, the condition of the pinblock and other parts, how far out of tune the piano was, and the degree of perfection desired by the player will all factor in to how often a piano should be tuned!

Note: After a pitch raise, it is recommended to wait no more than 2-3 months for another tuning.

What is a pitch raise / pitch correction?

Sometimes a piano’s pitch will fall far below the correct standard pitch. I’ve encountered pianos a whole step flat or more. This generally happens when the piano has not been tuned for a long time. What I can do to remedy this is called a “pitch raise”, essentially, a rough tuning that pulls string tension up to the proper pitch. After the pitch raise, I will do one or two fine tunings - whatever is needed to keep the tuning stable!

What is “regulation”?

A piano regulation is a process of many fine adjustments to the keys, hammers, dampers, pedals, and mechanical action parts. Each of these adjustments in and of themselves produces a small change; however, cumulatively, a profound improvement to the functionality, feel, and even sound of the piano is achieved.

How will I know if my piano needs to be regulated?

Some tell-tale signs that your piano may be asking for a regulation:

  • Inconsistent touch across the keyboard

  • Inconsistent volume or quality of sound from one key to the next

  • The keys are not level

  • Dynamic issues - Do you trust your piano to respond if you play it softly? Or have you been conditioned to play hard to ensure that it produces any sound at all?

  • Damper inconsistency - Some sections of the piano will sustain (ring out) longer than others when using the pedal

I have a broken (string/hammer/key!) Can you help me?

Yes! I provide many services other than tuning!

I live in [_______]. Will you travel here?

Generally, I service the city of Pittsburgh and the Greater Pittsburgh area, which extends about 50 miles from the center of the city. However, for an additional travel fee I may be able to travel outside of my usual geographic range.

If you’re interested in booking piano service with me but are unsure if you are within my travel radius, feel free to contact me.